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Shipping Policy

1. Shipping Coverage

We offer shipping to destinations worldwide. However, certain products may have shipping restrictions to specific international locations.

2. Order Processing

Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order complexity.

3. Shipping Rates

  • * UK & EU Orders: Standard shipping fee applies
  • * Worldwide Orders: International shipping fee applies

4. Delivery Estimates

Delivery times are estimated as follows:

  • * Standard Items: Approximately 5 business days
  • * Bespoke Items: 2-4 weeks

5. Multiple Shipments

Some orders may be shipped in multiple packages due to product specifications, weight, or size. Packages may arrive at different times.

6. Customs and Duties

Customers are responsible for all customs fees, taxes, and import duties. These additional charges are determined by the destination country and are payable upon receipt.

7. Shipping Damages

While we take utmost care in packaging, we are not liable for items damaged during shipping. Customers should contact the carrier directly to file any shipping damage claims.

8. Tracking and Notifications

Shipping confirmation and tracking information will be sent to the email address provided during checkout.

9. Shipping Limitations

Certain products may have special shipping requirements or restrictions. These will be clearly communicated during the ordering process.

10. Contact Information

For any shipping-related inquiries, please contact us at:
Email: info@yourcompany.com

11. Policy Updates

We reserve the right to modify our shipping policy at any time. Current policy is always available on our website.

12. Consent

By placing an order, you agree to the terms of our shipping policy.

Returns Policy

1. Return Window

We offer a 30-day return period from the date of purchase for eligible items.

2. Return Eligibility Criteria

  • * Item must be unused and in original condition
  • * Product must be in original packaging
  • * All original tags and accessories must be intact
  • * Proof of purchase is required

3. Non-Returnable Items

  • * Personalized or custom-made products
  • * Downloadable software or digital products
  • * Opened or used electronic items
  • * Intimate or hygiene-related products

4. Return Process

To initiate a return:

  • * Contact our customer service within 30 days of purchase
  • * Obtain a Return Merchandise Authorization (RMA) number
  • * Include original receipt or proof of purchase
  • * Securely package the item

5. Refund Method

Refunds will be processed to the original payment method within 5-10 business days after receiving and inspecting the returned item.

6. Shipping for Returns

  • * Customers are responsible for return shipping costs
  • * Return shipping must be trackable
  • * We recommend using insured shipping

7. Exchanges

Exchanges may be available for:

  • * Defective items
  • * Size or color variations
  • * Subject to stock availability

8. Condition of Returned Items

Items must be returned in the same condition as received. We reserve the right to refuse returns that do not meet our condition requirements.

9. Refund Exceptions

  • * Items showing signs of use
  • * Damaged packaging
  • * Missing accessories

10. Product-Specific Restrictions

Certain products have specific return limitations:

  • * Bespoke or custom-made items are not eligible for return
  • * Launch monitors must remain unopened and unused
  • * Software with activated licenses cannot be returned

11. Refund Processing

Upon receiving and inspecting returned items:

  • * We will notify you via email about the return status
  • * Approved refunds will be credited to the original payment method
  • * Refund processing typically takes 5-10 business days

12. Missing or Delayed Refunds

If you haven't received your refund:

  • * Verify with your bank or credit card company
  • * Check for any processing delays
  • * Contact our customer service if issues persist

13. Damaged or Defective Items

For items believed to be damaged or defective:

  • * Contact customer service immediately
  • * Some items may require manufacturer inspection
  • * Replacement or repair subject to manufacturer's assessment

14. Shipping for Returns

  • * Customers are responsible for return shipping costs, except for defective items
  • * Use trackable shipping method
  • * Include original order number on return package

15. Contact Information

For all return-related inquiries:
Email: returns@yourcompany.com

16. Policy Updates

We reserve the right to modify our returns policy at any time. The most current version will be available on our website.

17. Consent

By making a purchase, you acknowledge and accept the terms of this Returns Policy.

Terms of Service

1. Acceptance of Terms of Use and Amendments

By using or accessing this website, you agree to be bound by these Terms of Use. We may modify these Terms at any time without prior notice. You are responsible for reviewing these Terms periodically. If you use a specific service on the website, additional rules or guidelines may apply.

2. Our Service

Our website and services are provided "AS IS." We reserve the right to modify, suspend, or discontinue the website or its services without notice and without liability. We are not responsible for the timeliness, deletion, failure to store, or inaccuracy of any data or information.

3. Your Responsibilities and Registration Obligations

You may need to register on our site and provide accurate information. By registering, you agree to abide by these Terms of Use and any future modifications.

4. Privacy Policy

Any personally identifiable information collected during registration or use is governed by our Privacy Policy.

5. Registration and Password

You are responsible for maintaining the confidentiality of your password and account. You agree to notify us immediately if you become aware of any unauthorized use of your account.

6. Your Conduct

While using the website, you agree not to:

  • * Provide or engage in any unlawful, harmful, abusive, or objectionable conduct.
  • * Impersonate others or misrepresent your association with any person or entity.
  • * Collect or harvest data about other users.
  • * Use the website for commercial purposes such as spam or unauthorized advertising.
  • * Provide content that violates intellectual property or other legal rights.

7. Third-Party Services

The website may feature goods and services from third parties. We are not liable for any dealings or interactions with these third parties.

8. Indemnification

You agree to indemnify us from any claims or demands, including legal fees, arising from your conduct, use of the website, or violations of these Terms.

9. Disclaimer of Warranties

Your use of the website and its services is at your own risk. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. We do not guarantee uninterrupted or error-free services.

10. Limitation of Liability

We are not liable for any direct, indirect, incidental, consequential, or exemplary damages arising from your use or inability to use the website, including but not limited to loss of profits, goodwill, or data.

11. Reservation of Rights

We retain all copyrights, trademarks, patents, and other proprietary rights in the website's content and services. You may not use our intellectual property without prior written consent.

12. Notification of Copyright Infringement

If you believe your intellectual property rights have been violated, contact our copyright agent at:

Email: info@golfbutler.net

13. Applicable Law

These Terms of Use are governed by the laws of the jurisdiction where our company is based. Any disputes shall be resolved exclusively in the courts located in that jurisdiction.

14. Miscellaneous

  • * If any provision is found to be invalid, the remaining provisions will remain in full force and effect.
  • * Failure to assert any right does not waive that right.
  • * Claims arising from this website must be filed within one (1) year of the event in question.
  • * We may assign our rights and obligations without notice.

15. Consent

By continuing to browse or use this website, you agree to these Terms of Use. If you do not agree, you must leave the website immediately.