Returns Policy

1. Return Window

We offer a 30-day return period from the date of purchase for eligible items.

2. Return Eligibility Criteria

  • * Item must be unused and in original condition
  • * Product must be in original packaging
  • * All original tags and accessories must be intact
  • * Proof of purchase is required

3. Non-Returnable Items

  • * Personalized or custom-made products
  • * Downloadable software or digital products
  • * Opened or used electronic items
  • * Intimate or hygiene-related products

4. Return Process

To initiate a return:

  • * Contact our customer service within 30 days of purchase
  • * Obtain a Return Merchandise Authorization (RMA) number
  • * Include original receipt or proof of purchase
  • * Securely package the item

5. Refund Method

Refunds will be processed to the original payment method within 5-10 business days after receiving and inspecting the returned item.

6. Shipping for Returns

  • * Customers are responsible for return shipping costs
  • * Return shipping must be trackable
  • * We recommend using insured shipping

7. Exchanges

Exchanges may be available for:

  • * Defective items
  • * Size or color variations
  • * Subject to stock availability

8. Condition of Returned Items

Items must be returned in the same condition as received. We reserve the right to refuse returns that do not meet our condition requirements.

9. Refund Exceptions

  • * Items showing signs of use
  • * Damaged packaging
  • * Missing accessories

10. Product-Specific Restrictions

Certain products have specific return limitations:

  • * Bespoke or custom-made items are not eligible for return
  • * Launch monitors must remain unopened and unused
  • * Software with activated licenses cannot be returned

11. Refund Processing

Upon receiving and inspecting returned items:

  • * We will notify you via email about the return status
  • * Approved refunds will be credited to the original payment method
  • * Refund processing typically takes 5-10 business days

12. Missing or Delayed Refunds

If you haven't received your refund:

  • * Verify with your bank or credit card company
  • * Check for any processing delays
  • * Contact our customer service if issues persist

13. Damaged or Defective Items

For items believed to be damaged or defective:

  • * Contact customer service immediately
  • * Some items may require manufacturer inspection
  • * Replacement or repair subject to manufacturer's assessment

14. Shipping for Returns

  • * Customers are responsible for return shipping costs, except for defective items
  • * Use trackable shipping method
  • * Include original order number on return package

15. Contact Information

For all return-related inquiries:
Email: returns@yourcompany.com

16. Policy Updates

We reserve the right to modify our returns policy at any time. The most current version will be available on our website.

17. Consent

By making a purchase, you acknowledge and accept the terms of this Returns Policy.